Last updated: 23 July 2026
Pharmacy Weight Loss Elland | GPhC Registration No. 9012511
Last updated: July 2026
We are committed to protecting your personal information and handling it responsibly. This policy explains how we collect, use, and protect your data when you use our online pharmacy weight loss clinic services.
Pharmacy Weight Loss Elland is a GPhC registered online pharmacy (No. 9012511) providing weight loss consultation and medication services to patients in Elland and across the UK. We act as the data controller for all personal information you provide to us.
To provide safe and effective pharmacy services, we collect the following types of information:
Personal details: Full name, date of birth, address, email address, and phone number.
Health information: Medical history, current medications, weight, height, BMI, and any other clinical details required to assess your suitability for treatment safely.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, and pages visited when you use our website, collected via cookies and analytics tools.
We use your personal and health information for the following purposes:
Clinical assessment: To allow our pharmacist to review your consultation and determine whether treatment is appropriate and safe for you. Orders are dispatched within 1 working day once approved by our pharmacist.
Dispensing and delivery: To process and fulfil your prescription order and arrange delivery to your address.
Communication: To contact you regarding your order, consultation outcome, or any clinical concerns.
Legal compliance: To meet our obligations under pharmacy law, medicines regulations, and UK GDPR.
Our lawful basis for processing health data is the provision of healthcare services and, where required, your explicit consent.
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.
Essential cookies are necessary for the website to function and cannot be switched off. Analytics cookies help us understand website traffic and user behaviour so we can improve our services. Functional cookies remember your preferences to personalise your experience.
You can manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.
We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:
Healthcare providers: With your GP or relevant healthcare professionals where clinically necessary or required for your safety.
Service providers: With trusted third parties who assist us in operating our business, such as payment processors, delivery companies, and IT support providers. These parties are bound by confidentiality agreements and may only use your data to perform services on our behalf.
Legal requirements: Where we are required to disclose information by law, regulation, or a lawful request from a regulatory authority such as the GPhC or NHS.
We retain patient records in accordance with NHS and pharmacy regulations. Clinical records are typically held for a minimum of eight years from the date of last contact, or longer where legally required. After this period, data is securely deleted or anonymised.
We take data security seriously. All information is stored securely using appropriate technical and organisational measures, including encryption and access controls. Our systems are regularly reviewed to ensure your data remains protected.
Under UK GDPR, you have the right to access the personal data we hold about you, request corrections if any information is inaccurate, and in certain circumstances, request that we restrict or delete your data. You also have the right to object to how we process your information or to withdraw consent where consent is the basis for processing. To exercise any of these rights, please contact us using the details below.
If you have any questions about this privacy policy, how we handle your data, or wish to exercise your privacy rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
This policy may be updated periodically. Any significant changes will be communicated through our website.